FAQs when considering LastClues for buying an activity

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Overview

Do you need a helping hand? We’re here for you. Below you can browse through all our most commonly asked questions. From resetting passwords to syncing calendars, below you’ll find all the information that you need to get started on LastClues.

Use the search bar to find out something specific, or try our dedicated Customer and 'Cluesader' FAQs sections below to find out more.

If you have any further queries, please do not hesitate to email our team.

Customers

Looking for an activity of a lifetime? Not sure how it works? Find the answers to all your questions here.

LastClues is a marketplace for life loving activities and it is more towards adventure tour and travel booking site — LastClues is a place to sell/buy happiness around the globe.
LastClues people always available for its Buyers/Sellers. You can email us at support@lastclues.com
Contact at +91 885 1000 105
Please call us during business hours.
(9AM-5PM IST, M-Th. 9AM-3PM IST, Fr)
We have sent you confirmation for your booking Please check your email or message box. Please check your junk and spam just in case. If you still haven’t received confirmation please contact support@lastclues.com for more help.
You need to contact seller for this information. After completion of your payment you will receive contact information of activity provider.
More over the activities details are mentioned over the website else you can get in touch with provider for further clarification.
You have to contact provider he could help you with this, if group people have increased then he could ask for extra money and many extra booking you will buy from him directly.
In such cases you need to contact activity provider for more details.
Each activity can have different validity so you need to check the activity details of that activity. You can take help from availability calendar and the terms & Conditions for that activity.
Please check the details over the activity information; provider might have mentioned the details of kids’ participation.
This information is available on our website, you need to simply check your dates on given calendar at activity details page.
Activity provider is not liable for any refund once you buy it. For more details you can contact with activity provider.
Please contact LastClues support at   support@lastclues.com   we will discuss your concern with the activity provider and inform you via email/phone
Please read the terms & conditions of that activity, if it is refundable you can raise the refund request from lastclues.com
Your ticket will be sent to you on your email and at registered number after completion of payment. Please ensure you have checked your junk and spam mail just in case, If you have not received your ticket within 12 hours – please contact support@lastclues.com
At this point in time LastClues pricing uses INR only
We accept all major credit cards & PayPal, Net banking payments.
To change your password, simply go to your dashboard then click on reset password tab